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Writer's pictureDaryl Ullman

Negotiating to low in the organization

We all like to stick to what we know and what works for us, in negotiation this is true as well, many representatives on the seller’s side feel uncomfortable engaging decision makers on the buyer’s side, this can be put down to lack of experience or fear of engaging someone more senior than ourselves. Ultimately relying on someone else you are negotiating with to engage and convince the decision maker on your behalf, is a dangerous tactic, that should not be part of your everyday toolbox. The impact could be a significant, lose of the deal completely, loss of revenue, or a serious delay in meeting deadlines. Next time you negotiate, follow these 6 steps to ensure success:

  1. Identify the decision maker/makers before the negotiation begins.

  2. Make sure you know how to reach out to her, or who in the company has a relationship with her.

  3. Reach out to her and build rapport.

  4. Incorporate into your negotiation plan when and how you plan to engage with her.

  5. Maker sure that your concession strategyincludes specific steps aimed at the decision maker.

  6. Do not rely on other people you are negotiating with to do your job, do it yourself!

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Daryl Ullman

Author

I guide companies through difficult negotiations, sharing two decades of experience as a professional negotiator. I am the author of Negotiating with Microsoft, the first book to have challenged how to negotiate with a software giant and win

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